Shannon Desmond
Senior Client Support Lead
I’ve been working at uConnect since 2019 and am grateful each day to have the opportunity to work with colleges/universities in support of helping to get amazing resources aiding in students’ career and academic development at the fingertips of faculty, students, alumni, and the broader campus community.
My role at uConnect is Senior Customer Lead – I may have chatted with a few of you in our support channel before to talk through some product questions, and if I haven’t chatted with you yet, I look forward to meeting any new faces. 🙂
A little bit about myself: I’m from New Hampshire and moved to Massachusetts a few years back. My family’s from Italy and Portugal, so I grew up eating a ton of great food (and my cooking is terrible in comparison to my Nonna’s)! I love to lift, surf, and run, and you can usually find me somewhere outdoors! I’m a big fan of music, the beach, and warm weather.
Christina Butler
Customer Success Manager
Christina joined the Customer Success Team at uConnect in November 2021, and she supports clients in optimizing their platforms and achieving their goals. She also spent the last decade of her career working in various student-facing roles at university career centers and is excited to bring that experience to uConnect. When Christina is not working, you can find her nerding out with videos games and art, or adventuring with her German Shepherd and husband.
Ashley Archangelo
Customer Success Manager
I joined the Customer Sucess Team at uConnect in March 2022 and serve as a Customer Success Manager. I work and support a variety of uConnect clients with the management and growth of their platforms. From helping clients develop a strategy, to optimizing uConnect platforms to build student reach and engagement, to reviewing data and analytics of clients’ platforms, I’m focused on fostering meaningful and supportive relationships with all uConnect partners.
Prior to uConnnect, I worked in Higher Education career services offices at Merrimack College and Harvard University’s John F. Kennedy School of Government, serving in event planning, digital marketing, and operational roles. I’m passionate about connecting undergraduate and graduate students to career opportunities through digital marketing, including social media and the uConnect platform. Fun fact: before joining the uConnect team, I served as a uConnect client!
Outside of my professional life, I enjoy spending time with my friends and family, watching my Boston sports teams play, and catching up on the latest TV series craze.
Cameron Mansanarez
Customer Success Manager
I joined the uConnect in March of ’22. My extensive experience collaborating with clients and communities to foster and engage educators excitement around a product led me to discover my passion for customer success. I value diversity, equity, and social justice and do my best to advocate for causes and organizations that promote social good and provide young people opportunities for academic and career success. I am most excited about advocating for clients to help them find solutions to their work.
Outside of work, I have a strong appreciation for the arts – music, cuisine, technology, and graphic design. I love travel and culture and have been fortunate to travel to 28 countries (and counting) around the globe. 🌎 I also volunteer for the Boettcher Foundation in Colorado as a Scholar Alum. My volunteer work includes sharing resources and guidance for scholarship opportunity to Colorado high school students.
Mary [uConnect]
Customer Success Manager
Emily Schuett
Hello! I’m Emily and joined the uConnect team in March 2022. As a Client Onboarding Specialist I support our newest clients and teach our step by step process to build your uConnect platform. We will work together to build your community framework, integrations, design features and more! Questions and feedback are always welcome as we build your uConnect platform together.
Prior to uConnect I graduated from Missouri State University with a double major in Fashion Merchandising/Design and immediately moved to New York City. After 10 years repping fashion lines in the wholesale industry I moved to Santa Monica working as an independent brand rep; consulting with and launching international lines in the US. Always having a passion for teaching, training and education I found a new home at uConnect on the Client Success team where I can use my creative background and transferrable skills to help our clients build and launch gorgeous user-friendly sites to best support their students and goals.
Outside of work you can find me hanging out with my (rotating) foster dogs, enjoying the beach in Santa Monica, or planning my next travel adventure!
Ashley Hopkins
Hello! I’m Ashley and joined the uConnect team in March 2022. As a Client Onboarding Specialist I support our newest clients and teach our step by step process to build your uConnect platform. We will work together to build your community framework, integrations, design features and more! Questions and feedback are always welcome as we build your uConnect platform together.
Prior to uConnect I worked in Fintech with one of the worlds largest payment companies supporting enterprise clients both within the US and internationally.
Outside of my professional life, I enjoy spending time with my friends and family, any outdoor activities, and catching up on the latest Netflix shows.